Yes, we can split up the project investment into equal monthly payments if needed. We add a 5% convenience fee for 3 equal monthly payments or a 10% convenience fee for 6 equal monthly payments. Payment is due in full prior to the launch of your new website.

No, we do not accept check payments. This helps us streamline our systems and avoid any issues with snail mail.

No, we recommend registering your new domain name through a 3rd party registrar or keeping your existing domain where it is. We’ll take care of pointing it to our servers when your new website is ready to launch.

No, we’ll launch your website on our secure servers on whichever FlyCare+ plan you choose. We’ll keep your website updated, backed up, and help you with edits you need done on your website as you need them.

No, due to the complexity and requirements of managing email accounts, we do not offer email addresses. We recommend using a dedicated email service such as Google’s GSuite or Microsoft Office 365 for your organization’s email addresses.

True to our 30/30/30 Guarantee, we launch websites within 30 days from the day we have our Website Kickoff Workshop.

There are a few exceptions for larger, more complex websites, and if that’s the case we’ll let you know. As long as communication is flowing well, we can typically launch any website in under 2 months.

Absolutely! We build every website on WordPress and leverage the most powerful and flexible premium themes and plugins on the market today. This makes it easy for you to log in and make changes to your website.

However, some changes are more difficult than others. While we do provide documentation and instructional videos for certain features, we DO NOT provide website training. We do, however, offer content changes as part of all our FlyCare+ plans.

Unfortunately, “if you build it, they will come” rarely applies to new websites, especially if you don’t have a large audience to start. Make sure you ask this question up front if a big reason you are building a new website is to directly generate more new business through its presence. Working with a web design crew that also has experience with SEO, Facebook Ads, email marketing and social media strategies can be a big win to help your business leverage its new website. 

While it is a worst case scenario, you want to make sure you understand what’s at stake if the project does go sideways. Having a clear understanding of terms, billing, and dispute process is a must before starting any project. Even if you feel great about the designer or agency you are working with, asking these tough questions up front will ensure clarity and execution of your project. Be wary if you receive a proposal that doesn’t outline the legalities and scope of the collaboration.