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WordPress Consultant
Web Design | 9 min read time
What to Ask Before Hiring a WordPress Consultant
Written by Corinne Yank

In the dynamic world of digital marketing, we at Flyrise have carved out our niche as go-to wizards of WordPress web design. We’ve seen it all – the good, the bad, and the downright quirky in the realm of WordPress web design services

And let’s be honest, in this digital age, your website isn’t just a part of your business. It’s often the star of the show, the very first “handshake” with your potential customers. That’s why having a WordPress consultant who knows their stuff is not just nice to have – it’s a game-changer. 

So, how do you sift through the sea of ‘experts’ to find the real deal? To help, we put together this guide to hiring a WordPress consultant, including a comprehensive checklist of questions to ask to help you find someone who actually delivers on their promises. 

Understanding the Role of a WordPress Consultant 

In the realm of WordPress, consultants are like chameleons, adapting their roles to fit the unique needs of each project. With this in mind, the role of a WordPress consultant can vary significantly, depending on the specific requirements and goals of your business. Here are some of the common roles they can play: 

  1. The Strategist: Some consultants primarily focus on strategy. They analyze your business needs, audience, and market trends to provide tailored advice on how your WordPress site can achieve its objectives. This might include guidance on themes, plugins, content strategy, and user experience design.
  2. The Implementer: Other consultants go beyond advice and actively participate in the implementation of their recommendations. This can involve hands-on work in website design, development, and customization. They might also assist in integrating essential tools and features that enhance the functionality and user experience of your site.
  3. The SEO Specialist: A key aspect of a WordPress consultant’s role can be optimizing your site for search engines. This involves a deep understanding of SEO best practices, including keyword research, on-page optimization, and content strategy. Their goal is to ensure your website not only looks good but also ranks well in search results.
  4. The Trainer and Educator: Some consultants take on a more educational role, training you and your team on how to effectively manage and update your WordPress site. This includes teaching best practices for content management, basic troubleshooting, and understanding analytics.
  5. The Full-Service Provider: Some consultants (the best ones, in our opinion) offer a full suite of services, acting as a one-stop shop for all your WordPress needs. They combine strategy, implementation, SEO, and training, providing a comprehensive package that covers every aspect of your website.

At Flyrise, we see a WordPress consultant as more than just an adviser; they’re the architects of your digital strategy. Their role is multifaceted, blending website design, development, and SEO optimization to create a site that resonates with your brand and speaks to your audience.

WordPress consulting services

Why Invest in WordPress Consulting Services 

The best WordPress consultants will ensure your site is not only visually appealing but also optimized for search engines and user experience, and aligned with your overall business and marketing strategy. They offer the guidance and expertise necessary to navigate the complexities of the digital world, ensuring your website stands out and performs effectively.

  • Enhanced User Experience: As reported by Forbes, an effectively designed user interface can potentially boost your website’s conversion rate by as much as 200%, while an enhanced UX design can increase conversion rates by up to 400%.
  • SEO and Visibility: According to BrightEdge, organic search drives at least 53% of website traffic. WordPress consultants specialize in SEO strategies that enhance your site’s visibility and ranking, ensuring you capture a significant share of this organic traffic.
  • Customization and Scalability: WordPress offers extensive customization options. Consultants can tailor your site to meet specific business needs and ensure it can scale as your business grows.
  • Security and Reliability: With cyber threats on the rise, a secure website is paramount. Consultants can fortify your site against potential security breaches, safeguarding your and your customers’ data.
  • Time and Cost Efficiency: A well-structured WordPress site can reduce the time and resources spent on managing and updating your website, allowing you to focus more on core business activities.

But how can you ensure that the consultant you hire is worth their salt? It all comes down to asking the right questions before launching a partnership… 

Checklist of Questions to Ask a Potential WP Consultant

Experience and Credentials
  • How long have you been providing WordPress consulting services?
  • Can you provide references or testimonials from previous clients?
  • What WordPress certifications or training do you have?
  • In addition to WordPress, are you proficient in any other web technologies or platforms that could complement your WordPress services?
  • Have you worked on projects in our specific industry or with businesses similar to ours?
Scope of Services
  • What specific WordPress consulting services do you offer?
  • How do you tailor your services to meet the needs of individual clients?
  • Do you offer custom plugins or theme development as part of your WordPress services?
  • Can you assist with content strategy and development for our WordPress site?
WordPress SEO Consulting
  • How do you approach WordPress SEO consulting?
  • Can you provide examples of successful SEO projects you’ve worked on?
  • Do you provide ongoing SEO monitoring and adjustments post-launch?
  • How do you integrate WordPress SEO with broader digital marketing strategies?
Technical and Maintenance Skills
  • How do you handle site backups and updates? 
  • Are you experienced in optimizing website speed and performance? 
  • How do you approach website security?
  • Do you offer training for our team on managing and updating the WordPress site?
  • Can you provide case studies or examples of how you’ve improved website performance for other clients?
Communication and Reporting
  • How often will we communicate regarding updates and changes?
  • Do you provide regular reports on website performance and SEO rankings?
  • What tools or platforms do you use for project management and communication?
Cost and Contractual Obligations
  • What are your rates for WordPress consulting? 
  • Do you offer package deals or is everything customized? 
  • Is there a contract? If so, what does it entail?
  • How do you handle billing for unexpected issues or additional requests outside of the initial scope?
Future Support and Scaling
  • Do you offer ongoing support post-consultation?
  • How do you handle scaling or growing a website as a business evolves?
  • Can you assist with integrating eCommerce or other complex functionalities as our business grows?
  • How do you ensure the website remains scalable and adaptable to future technological advancements?
Leveraging the New Website 
  • Once the website is live, how can you assist us in maximizing its impact in terms of lead generation and customer engagement?
  • Do you have experience in integrating WordPress sites with CRM systems or marketing automation tools?

WordPress Consulting Red Flags to Watch Out For 

In your quest to find the perfect WordPress consultant, keep an eye out for these tell-tale signs that might signal you’re heading down the wrong path:

  • Over-the-Top Promises: If it sounds too good to be true, it probably is. It’s important to have a consultant who sets achievable goals and provides a clear roadmap to reach them.
  • Mysterious Pricing: Transparency is crucial. Avoid consultants who aren’t upfront about their fees or who have a tendency to introduce unexpected costs.
  • Communication Breakdowns: Consistent and clear communication is the backbone of a successful project. If a consultant is unresponsive or fails to grasp your needs, it might be time to look elsewhere.
  • Portfolio Gaps: A strong portfolio is a testament to a consultant’s expertise. Be wary of those who cannot showcase a history of successful projects similar to what you’re aiming for.
  • Cookie-Cutter Solutions: Your business is unique. Avoid consultants who recycle the same old strategies for every client.
  • SEO Sidestepping: If they’re not talking about SEO, they’re not speaking your language. SEO savvy is a must. 
  • Post-Launch Radio Silence: Ongoing support post-launch is essential. A consultant who’s not available for post-launch assistance may leave you in a lurch if issues arise.
  • Update Apathy: WordPress is an ever-evolving platform. A consultant who isn’t keeping pace with the latest updates and trends may not be the best fit for a forward-thinking business.

Remember, choosing the right consultant is like picking the right compass; it should lead you to success, not astray!

WordPress consulting

Introducing Flyrise: Your Trusted WordPress Consultant (& Much More!)  

As you can hopefully see, choosing the right WordPress consultant is crucial for your website’s success. By understanding the varied roles a consultant can play and asking the right questions, you can find a partner who will help your online presence thrive. 

At Flyrise, we’re more than just consultants; we’re your partners in digital growth. Our team of WordPress experts is committed to delivering customized solutions that align with your business goals. We ensure your website not only looks great but also performs exceptionally in search rankings. Let us help you create a website that stands out in the digital landscape.

Explore our WordPress web design services and start your journey to digital success today!